Explore Ausangate in one day and the 7 lakes in Private All inclusive

Of course! During the travel, your main luggage can be stored at our office or at your hotel, both free of charge.

Any equipment that you are not going to need on the trek can be stored safely in your hotel. Nearly every hotel will provide this service. Don’t leave items of value with your bags, put them in the hotel safe and obtain an itemized receipt (In the unlikely case of theft many insurance companies require that you have a copy of the receipt itemizing all the items). Best put items such as credit cards inside a sealed, signed envelope for extra peace of mind.

Peru Hike Company can pick you up from your hotel, as long as it’s in the Historic Center of Cusco. The pickup time will be coordinated with your guide in the briefing. The pickup time may vary between 30 and 45 minutes due to traffic. Cusco is a very old city, therefore, it has many narrow cobbled streets. Some hotels and Airbnbs may be located on streets without access to cars or on long, steep slopes, making it difficult to transport luggage. We strongly recommend that you book accommodation with good access.

Group tours are made up of different types of people. Physical conditions and ages can vary. By agreeing to be part of a group tour, you also accept that some people may be faster or slower than you. Therefore, each person can go at their own pace on the route. It may be the case that a group wishes to modify the tour; however, it will be the guide who decides, after consulting with all the participants, if said modifications can be made.

Strikes and demonstrations are usually frequent in Peru and this may interrupt some of our tours. Roads can be blocked and train tracks can be taken over. However, we will try to keep your excursion as planned, even if it means leaving the night before the scheduled date. Under these circumstances, tours may also be cancelled. In case of changes or cancellations, all situations will be coordinated with you by our operations department. Your safety is our highest priority and our decisions will be made to protect it.

You’re responsible for your objects during the tour. Please pay attention to where you leave your things and remember to take everything once you leave our trucks, tents, or restaurants.